Home Appliances
Why is my Washing Machine not Spinning?
While it’s not uncommon for washing machines to stop spinning, it’s often not caused by a severe issue. Below are some quick ways to solve the problem and get your washing machine back to working order.
Drainage Hose May be Blocked or Kinked
Clean the filters in the water supply hose. Attention: The leaking water may be very hot with a risk of scalding. Set program to OFF. Pull out the main plug. Check whether the drainage hose has been installed without kinks. Loosen the hose clip on the siphon and carefully remove drainage hose and any residual water. Clean drainage hose and siphon spigot. Hold drainage hose in a bucket and select the DRAIN program. Connect drainage hose to the siphon and check for leaks.
Pump May be Blocked or Need to be Cleaned
We recommend cleaning the pump if your washer is not spinning. Attention: The leaking water may be very hot with a risk of scalding. Set program to OFF. Pull out the main plug. Open and remove service flap. Drain any water through the drainage hose by slowly removing the pump cover. Clean the interior, pump cover thread and pump housing. The impeller wheel of the pump must be able to turn. Re-insert the pump cover and screw on firmly. To check for leaks, pour 1 quart (1 liter) of water into the detergent dispenser. Check for leaks and then start the DRAIN program.
The Laundry Load May be Imbalanced
Having an unbalanced load is one of the most common causes of why your washing machine is not spinning. If the imbalance is too large, the spin cycle will not run or reduce its speed to protect your appliance. In addition, the appliance attempts to improve distribution of the laundry by several spin attempts. This extends the program running time. To help avoid this, please wash large and small items together to reduce the imbalance. Make sure to close zippers and buttons on pillows and duvet covers. You can also try rearranging your wet laundry and running the spin cycle again.
If these troubleshooting tips don't help, contact us for further assistance or find a servicer using the links below.
