Home Appliances
Contact Bosch Customer Support at 1-800-944-2904 for assistance.
Electric Freestanding Ranges
e005
Communication failure between the user interface and power board.
1. Turn the appliance off at the circuit breaker and wait five minutes.
2. Turn the circuit breaker back on.
3. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e011
Touch sensor failure on oven control panel.
1. Clean the control panel and wipe it dry.
2. Turn the appliance off at the circuit breaker and wait five minutes.
3. Turn the circuit breaker back on.
4. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
E100
An electronics fault has occurred.
1. Turn the appliance off at the circuit breaker and wait five minutes.
2. Turn the circuit breaker back on.
3. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e101
The temperature sensor on the appliance is malfunctioning.
1. Check if the power cord connection is correct. ‒ The colors of the power cord wires should match the colors of the wires on the appliance.
2. Turn the appliance off at the circuit breaker and wait five minutes.
3. Turn the circuit breaker back on.
4. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e126
The door lock on the appliance is malfunctioning.
1. Cancel the Self Clean function.
2. Wait until the door unlocks and start the Self Clean function again.
3. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e302
The power board has overheated.
Please contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
E302
The control panel has overheated.
1. Check the temperature in the room.
2. Check the position of pots. ‒ Pot position might influence the temperature on the control panel.
3. Let the appliance cool down.
4. Turn the appliance off at the circuit breaker and wait five minutes.
5. Turn the circuit breaker back on.
6. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e310
There is a power supply failure.
1. Measure your house’s wiring to ensure the correct voltage.
2. Turn the appliance off at the circuit breaker and wait five minutes.
3. Turn the circuit breaker back on.
4. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
ERR/toP
The cooktop has been activated during an active Self Clean cycle.
1. Turn off any active cooking zone.
2. Start the Self Clean function again.
Gas Freestanding Ranges
e005
Communication failure between the user interface and power board.
1. Turn the appliance off at the circuit breaker and wait five minutes.
2. Turn the circuit breaker back on.
3. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e011
Touch sensor failure on oven control panel.
1. Clean the control panel and wipe it dry.
2. Turn the appliance off at the circuit breaker and wait five minutes.
3. Turn the circuit breaker back on.
4. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
E100
An electronics fault has occurred.
1. Turn the appliance off at the circuit breaker and wait five minutes.
2. Turn the circuit breaker back on.
3. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e101
The temperature sensor on the appliance is malfunctioning.
1. Check if the power cord connection is correct. ‒ The colors of the power cord wires should match the colors of the wires on the appliance.
2. Turn the appliance off at the circuit breaker and wait five minutes.
3. Turn the circuit breaker back on.
4. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e126
The door lock on the appliance is malfunctioning.
1. Cancel the Self Clean function.
2. Wait until the door unlocks and start the Self Clean function again.
3. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e302
The power board has overheated.
Please contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
E302
The control panel has overheated.
1. Check the temperature in the room.
2. Check the position of pots. ‒ Pot position might influence the temperature on the control panel.
3. Let the appliance cool down.
4. Turn the appliance off at the circuit breaker and wait five minutes.
5. Turn the circuit breaker back on.
6. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
e310
There is a power supply failure.
1. Measure your house’s wiring to ensure the correct voltage.
2. Turn the appliance off at the circuit breaker and wait five minutes.
3. Turn the circuit breaker back on.
4. If the problem persists, contact Bosch Customer Support at 1-800-944-2904 for assistance or to book a service visit.
ERR/toP
The cooktop has been activated during an active Self Clean cycle.
1. Turn off any active cooking zone.
2. Start the Self Clean function again