Washing machine troubleshooting: drum is stuck

There could be a few different reasons why your washing machine drum is stuck. First, check if a piece of clothing is stuck under the agitator. However, it's important to get a proper assessment and customized washing machine troubleshooting from our professional technicians.

What should I do if my washing machine drum is stuck?
If your washing machine drum is stuck and won’t turn anymore, please contact Bosch Support at 1-800-944-2904 for troubleshooting assistance.