Home Appliances
An E18 error code can typically be resolved quickly and easily. When your washing machine has detected a blockage in the pump or a blockage or kink in the cold-water inlet hose, it will return an E18 error code. You will see the E18 error code show up on the front screen. Continue reading to learn how to resolve this issue and get your appliance back to normal.
If you are receiving an E18 error code, it may be due to a blocked or kinked drain hose. You can remedy this by following these instructions:
Clean the filters in the water supply hose. Attention: The leaking water may be very hot with a risk of scalding. Set program to OFF. Pull out the main plug. Check whether the drainage hose has been installed without kinks. Loosen the hose clip on the siphon and carefully remove drainage hose and any residual water. Clean drainage hose and siphon spigot. Hold drainage hose in a bucket and select the DRAIN program. Connect drainage hose to the siphon and check for leaks.
Additionally, the E18 error message could be the result of a blocked pump. Review the following instructions to clean the appliance pump:
Clean the pump. Attention: The leaking water may be very hot with a risk of scalding. Set program to OFF. Pull out the main plug. Open and remove service flap. Drain any water through the drainage hose by slowly removing the pump cover. Clean the interior, pump cover thread and pump housing. The impeller wheel of the pump must be able to turn. Re-insert the pump cover and screw on firmly. To check for leaks, pour 1 quart (1 liter) of water into the detergent dispenser. Check for leaks and then start the DRAIN program.
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If you wish to be contacted by us, please use our regular contact form here, contact Customer Support at (800) 944-2904, or chat online with a Customer Support representative. Thank you.
At Bosch, we continuously aim to improve our website and the information we provide. We could like to invite you to take part in an optional one minute survey.
If you wish to be contacted by us, please use our regular contact form here, contact Customer Support at (800) 944-2904, or chat online with a Customer Support representative. Thank you.