Yes! Our delivery partner will reach out to you via text and email to schedule your upcoming delivery online.

Using the same link should allow you to reschedule upcoming delivery. Note, you can also contact our delivery partner directly for assistance.

Yes, services are available during checkout for selected appliances.

• Standard Delivery: 5 to 7 business days

• Expedited Delivery: 2 business days

Standard Shipping

• 5 to 7 business days
• Small Appliances: Signature is required and someone age of 18 or older must be home to accept the delivery.
• Upon delivery, please inspect the products for any damage. Immediately inform the delivery agents if you see any issues.
• Do not accept a damaged product if you want to return it. See our Return Policy (opens in a new window) for more details.

Expedited Shipping

• 2 business days
• Small Appliances: Signature is required and someone age of 18 or older must be home to accept the delivery.
• Upon delivery, please inspect the products for any damage. Immediately inform the delivery agents if you see any issues.
• Do not accept a damaged product if you want to return it. See our Return Policy (opens in a new window) for more details.

Once the order is prepared for shipment it can no longer be canceled. To request for an address change please call 1-800-944-2904.

You can view and track orders in your MyBosch account – click here (opens in a new window) to create one. MyBosch account holders also have access to a 20% off promo code, which is only applicable to large appliance parts & accessories. It does not apply to small appliances, such as the countertop espresso machine and its related accessories.

Please call Bosch Customer Support at 1-800-944-2904 to cancel an order. If your order has already been sent to our warehouse, it may not be possible to cancel your order. In that case, you’d follow the return process (opens in a new window) after you’ve received the order.

Please note: The cancellation process for countertop espresso machine and its related accessories is different, please see below.

Your order cannot be cancelled if it has shipped or is being packaged for shipment.

Your credit card will be charged when your order ships. We will pre-authorize your credit card for the total order amount beforehand. If your order does not ship, your credit card will not be charged.

We currently accept Visa, MasterCard, and American Express cards only. You can enter your entire credit card number via our secure server, which encrypts all submitted information.

Sales tax is charged based on the state the order is shipped to. The sales tax amount is displayed during the checkout process.

When using your credit card for transactions with BSH/Bosch/Thermador/Gaggenau, a temporary authorization hold will be placed on your card. This hold will be in the amount of your purchase, plus an additional $1.

For example, if your transaction total is 50.00, your card will show an authorization hold of $51.00. This is a standard practice to ensure that funds are available for the purchase and will typically be released back to your account within a few business days, depending on your bank's processing policies.

Please see the Return Policy (opens in a new window) and follow the instructions there.

Please see the Return Policy (opens in a new window) and follow the instructions there.

Please see the Return Policy (opens in a new window) and follow the instructions there.

Simply go to our promotions page (opens in a new window) to view the latest sales and promotions.

MyBosch account holders also have access to a 20% off promo code, which is only applicable to large appliance parts & accessories. It does not apply to small appliances, such as the countertop espresso machine and its related accessories.

To create a MyBosch account, click here. (opens in a new window)