Access our handy support content below. For further assistance, contact Bosch Customer Support at 1-800-701-5231.

Why does it not show the charging progress on my vacuum’s display?

While charging, the display is in standby to save energy. Simply press the menu button to wake your display and check the charging progress.

For further assistance, contact the Bosch Customer Support at 1-800-701-5231.

Why does my vacuum display turn off after charging?

Once your Unlimited cordless vacuum is fully charged, it automatically shuts off to save energy and protect the battery lifetime. If pressing the menu button doesn't wake your display, you can be sure the vacuum is 100% charged.

Simply use the power button to turn on as normal. For further assistance, contact the Bosch Customer Support at 1-800-701-5231.

Why has the runtime lowered on my vacuum’s display?

The maximum runtime is reflected on your display when you are using the handheld vacuum in Eco Mode.

Different Unlimited cordless vacuum configurations require different levels of power. The display will adjust the runtime as different modes and attachments are used, like the Short Crevice Nozzle or the Furniture Brush.

For further assistance, contact the Bosch Customer Support at 1-800-701-5231.

Why is the menu button not activating on my Unlimited 10 cordless vacuum’s display?

Once your Unlimited cordless vacuum is fully charged, it automatically shuts off to save energy and protect the battery lifetime. If pressing the menu button doesn't wake your display, you can be sure the vacuum is 100% charged.

Simply use the power button to turn on as normal. For further assistance, contact the Bosch Customer Support at 1-800-701-5231.

How do I change the language on my Unlimited 10 vacuum’s display?

If your vacuum’s display is not in your preferred language, follow these steps to update:

1. Press the three dots on your display to access the menu.

2. Press the right arrow key five times, until you reach Settings.

3. Tap the checkmark twice.

4. Find and select your preferred language using the arrow keys.

5. Confirm your preferred language using the checkmark.

6. Tap the return button twice to navigate back to cleaning modes.

For further assistance, contact the Bosch Customer Support at 1-800-701-5231.

Why is my vacuum’s dust box not opening?

Press the button towards the cover to open your dust box and manually open the cover with your other hand. Then double check that the hinge, spring, and compression seal of your dust box are clean and in order.

For further assistance, contact the Bosch Customer Support at 1-800-701-5231.

How do I remove dust caught in the compression seal of my Unlimited 10 cordless vacuum?

Switch your home appliance on in Turbo Mode and slide the Compression Slider up and down. This will help trapped dust get sucked away from the seal and into the front of the dust box. Then empty as usual.

For further assistance, contact the Bosch Customer Support at 1-800-701-5231.

Why is my vacuum’s MicroClean Sensor not working?

Detach the dust box from the handheld by squeezing the buttons on the side of the canister and make sure that nothing is clogged in the tube of your handheld vacuum. Then use a soft, dry cloth to clean behind and inside the tube.

Check out our How-to Video for visual instructions. For further assistance, contact Bosch Customer Support at 1-800-701-5231.

Why is my vacuum’s MicroClean Ring not turning blue?

Switch your home appliance on in Turbo Mode and slide the Compression Slider up and down. This will help trapped dust get sucked away from the seal and into the front of the dust box. Then empty as usual.

Detach the dust box from the handheld by squeezing the buttons on the side of the canister and also make sure that nothing is clogged in the tube of your handheld vacuum. Then use a soft, dry cloth to clean behind and inside the tube.

Watch our How-to Video for step-by-step guidance on cleaning the MicroClean Sensor. For further assistance, contact Bosch Customer Support at 1-800-701-5231.

How do I unblock the nozzle on my vacuum?

Remove the nozzle and check to see if anything is clogged. Then, remove the bristle roller from the nozzle and dispose of any caught fibers or debris.

For further assistance, contact Bosch Customer Support at 1-800-701-5231.

Why is my vacuum not cleaning as well as it used to?

Double check that the filter is clean. Detach the dust box from the handheld and use the Rotation Clean function to twist the filter inside, loosening excess dust. Then, use the Compression Slider to push out the dirt. For deeper cleaning, remove the filter from the dust box and shake out excess dust and dirt.

Check out our How-to Video for visual instructions. For further assistance, contact Bosch Customer Support at 1-800-701-5231.