If the issue persists after completing these troubleshooting steps, please contact Bosch Customer Support at 1-800-944-2904 for further assistance or to book a service visit.
If your Bosch induction cooktop does not power on, try these steps to get your cooktop back in working order:
1. Check the power supply:
Verify that the cooktop is plugged in securely. Check your home’s fuse box or circuit breaker to ensure the circuit hasn’t tripped.
2. Ensure the child lock is off:
Look for the child lock symbol (a key or padlock icon) on the control panel. Press the corresponding button for 3-5 seconds to deactivate it.
3. Inspect the control panel for errors:
Check your control panel for error codes. If an error code is displayed, check out our list of error codes or contact Bosch Customer Support at 1-800-944-2904.
If your Bosch induction cooktop turns on but isn’t heating, here are some steps to troubleshoot the issue:
1. Ensure cookware compatibility
Induction cooktops require cookware with ferromagnetic properties. Check if your cookware is induction-compatible by placing a magnet on the bottom. If the magnet sticks, it will work. For more details, watch our how-to video.
2. Check cookware size and placement
Ensure the cookware is the right size for the cooking zone and is properly centered. If the cookware is too small or not placed correctly, the cooktop may not detect it.
3. Verify control settings
Make sure you’ve selected the correct cooking zone and set a power level. If the child lock or pause function is active, deactivate it by pressing the key or padlock icon for 3-5 seconds.
4. Inspect the control panel for errors
Check your control panel for error codes. If an error code is displayed, check out our list of error codes or contact Bosch Customer Support at 1-800-944-2904.
Here's how you can troubleshoot and resolve uneven heating:
1. Check your cookware:
Induction cooktops only work with magnetic cookware. If your pots or pans aren’t induction-compatible, they won’t heat properly or at all. Even with compatible cookware, a warped or uneven base can cause heat to distribute inconsistently. Test your cookware with a magnet. If it sticks to the bottom, it’s suitable for induction cooking. For more details, watch our how-to video.
2. Verify placement and size:
Ensure the cookware is properly centered over the cooking zone. While the entire cooking zone doesn’t need to be covered, pots or pans that are significantly smaller than the zone might not activate the heating element effectively.
3. Adjust temperature settings gradually:
Sudden changes in power settings can sometimes result in uneven heating. Start with a lower heat level and gradually increase it to ensure even heat distribution.
If uneven heating persists, contact Bosch Customer Support at 1-800-944-2904.
If your Bosch induction cooktop overheats, it may trigger automatic safety features like shutoff or error codes. Overheating is often related to high heat settings, blocked ventilation, or improper cookware use. Follow these steps to resolve the issue:
1. Adjust cooking settings:
Using the boost function or maximum power for extended periods can cause overheating. Lower the heat setting, especially for recipes that don’t require high-intensity cooking, and allow the cooktop to cool before continuing.
2. Avoid prolonged high-temperature cooking:
While induction cooktops are efficient, cooking at high heat for extended durations can overwork the internal components. Try using medium power levels for longer cooking tasks to prevent strain on the system.
3. If the cooktop shuts off after overheating:
Wait for the cooktop to cool completely before attempting to use it again. Most Bosch induction cooktops are designed to reset themselves once they have cooled. If the cooktop doesn’t restart or continues to shut off, check for error codes on the control panel. If an error code is displayed, check out our list of error codes or contact Bosch Customer Support at 1-800-944-2904.
If your electric or induction cooktop is cracked and requires repair, use our Servicer Finder to find a Bosch Factory Service Technician or an authorized servicer in your area.
Contact Bosch Customer Support at 1-800-944-2904 for assistance.