For Bosch consumer products as vaccum cleaners, irons or MUM food processors, MultiCoker, machines or toasters, kettlers, filter, TASSIMO coffee machines, blenders, mixers we offer repairs by our experts in our well-equipped service and repair workshops.
Please check out the booking options offered on this page to book a repair.
Get in contact with the Bosch Service Hotline to clarify how to book a repair. The Service experts will ask for some appliance data and a description of the problem.
Please provide the model number (E-Nr) of your appliance. The E-Nr. is needed to prepare the repair in the central workshop.
The E-Nr. is shown on the type plate of your appliance. It consists of three letters at the beginning followed by a mix of numbers and letters.
Bosch model numbers will always start with three letters and will always end by a “/” and two numbers as the last two signs.
Please call 15196 and a member of our Bosch service team will assist you further with booking an engineer visit.
Our call centre is open:
Depending on the fault and the age and status of your appliance, our customer service will do an analysis and recommend whether a service repair is appropriate. We will give you advice on what is best to do. In most cases, a repair will be recommended as far as technically and economically worthwhile. Ultimately, it’s your decision about what happens to your appliance.
Our customer service only uses only original replacement spare parts – not copies or second-hand parts.
If your appliance is covered by the Bosch manufacturer warranty conditions there will no charge for the repair. You can check details by contacting our call center 15196. Our customer service carefully monitors the repair prices to offer you the best possible value for money.
Please insert your local manufacturer warranty conditions
For booking of a repair the Service experts will ask for some appliance data and a description of the problem. Please provide the model number (E-Nr) of your appliance. The E-Nr. is shown on the type plate of your appliance. It consists of three letters at the beginning followed by a mix of numbers and letters. Bosch model numbers will always start with three letters and will always end by a “/” and two numbers as the last two signs. If you need support to find the type plate please check the type plate finder above in the online booking tool.
Bosch Home Appliances Service offers the best support for a long product lifetime by providing repair services and Original spare parts. Theses services guarantee the functionality of your appliance over a long period of time. A long appliance life makes a considerable contribution to environmental and climate protection.
At Bosch we want you to help us improve the products and services we offer you and, for that, we need to know your opinion. Can you help us answering this brief survey?
It will not take you more than a minute.
If you need any support, please contact us or call us at 15196.
Thank you
At Bosch we want you to help us improve the products and services we offer you and, for that, we need to know your opinion. Can you help us answering this brief survey?
It will not take you more than a minute.
If you need any support, please contact us or call us at 15196.
Thank you