Guarantee

Bosch Guarantee Conditions

 1. MAJOR DOMESTIC FREESTANDING APPLIANCES:

*including built-in coffee machine.

Total guarantee period: 3 years from date of purchase

 2. DOMESTIC BUILT-IN APPLIANCES:

Total guarantee period: 5 years from date of purchase

 3. a) SMALL APPLIANCES:

Coffee machines, kettles, toasters, egg boilers, irons, hand mixers, slicers, rod mixers.

* Carry in appliances to BSH or dealers stores

Total guarantee: 1 year from date of purchase

 b) SMALL APPLIANCES:

Automatic espresso machines, kitchen machines, vacuum cleaners.

* Carry in appliances to BSH or dealers stores

Total guarantee: 1 year full guarantee for all parts and labour

 4. GAS GEYSERS

* Appliances must be installed by a licensed gas installer according to BSH and local or national requirements.

Total guarantee: 1 year full guarantee on parts and labour

CONDITIONS GOVERNING APPLIANCE SERVICE: 

1. A guarantee claim ceases once repair or work is undertaken by a person not entitled by BSH to do so or if the appliance is provided with spare parts, attachments or accessories that are not original, therefore causing damage.

2. The guarantee is given in such a manner that defective parts are repaired free of charge or – and this is BSH choice – replaced by perfect parts.

3. A claim under guarantee does not cause an extension of the guarantee period nor does it start a new guarantee period.

4. If BSH refuses repair or repair fails and the end user so requires, a replacement of equal value is supplied free of charge within the above guarantee period.

5. These conditions of guarantee are applicable to appliances purchased in South Africa. If appliances are taken abroad and meet the technical requirements (e.g. voltage, frequency, type of gas etc) of such country while also being suitable for the respective climate and environmental conditions, these terms of guarantee are applicable only if BSH have an approved customer service network in such country.

 

 
 
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