• Bosch US
 

FAQs

FAQs

Browse our FAQs

If you need help with your product, check our frequently asked questions.

View our How-to-Videos for use & care tips.

Contact Us

Contact our customer service team for assistance with your Bosch appliance, to schedule a repair visit or purchase accessories & parts. Please have your Model Number (E-Nr) ready. How to find your Model Number



Call Us1-800-944-2904

Mon.-Fri.: 5:00 a.m.-6:00 p.m. PST
Sat.: 6:00 a.m.-3:00 p.m. PST

After hours support is available 24-7 to answer basic questions and schedule servicer visits.

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Online Order Support

Call us at the number below for questions regarding your online appliance order.

For questions about filter, accessory or part orders, please call 1-800-944-2904.

Call Us1-866-404-9810

Mon.-Fri.: 1:00 a.m.-6:00 p.m. PST
Sat.: 8:00 a.m.-5:00 p.m. PST

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View our How-to-Videos for use & care tips.

  • Dry sugar, sugar syrup, milk, tomato spills, melted plastic film, foil. First, remove any cooking pans and utensils and turn off the cooktop. Wearing an oven mitt, hold scraper at a 30° angle, being careful to not gouge or scratch the glass. Use smooth, shallow movements - do not chip or stab the surface. Push the loosened soil off the heated area with the scraper. After the cooktop surface has cooled, remove the loosened soil and apply glass ceramic cooktop cleaning cream as noted above.

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