If your coffee maker’s glass jug or the pot generally gets broken, it’s a question of when it happens. Was the damage within the 24 month guarantee period? Then, in most cases, we’ll take care of a replacement. On the condition that the defective glass jug or pot was due to a material problem on our part. If not, you still have the possibility of finding a new glass jug from our Bosch replacement parts search by using the E number and product number.