Shipping / Delivery:
You will receive 4 emails after placing your order:
- First email confirms we received your order.
- Second email confirms we have authorized your credit card.
- Third email confirms your order was shipped and your credit card was charged. Your order is not complete until you have received this third email.
- Fourth email contains the official receipt for your order. Please print a copy for your records.
Orders placed after 2pm EST will be shipped the next business day:
- Standard Delivery (5-7 business days): $6
- Two-Day Delivery (2 business days): $15
- One-Day Delivery (1 business day): $25
We use a variety of shipping companies (FedEx, USP, USPS, and Estes Ground) to deliver your order.
RETURN OF SHIPPED MERCHANDISE - 10 DAY LIMIT:
Open and inspect your Merchandise shipment immediately upon receipt.
To return Merchandise damaged in shopment or an incorrect order:
You must call BSH/Bosch to receive a Return Authorization (RA) Number no later than ten (10) days after receipt of the order. Mail the Merchandise to BSH/Bosch with the RA Number written on the package. Credit will be issued approximately three (3) days after BSH/Bosch has reviewed and approved the return (credit may not show up on your credit card statement for 1-2 billing cycles).
For all other return Merchandise:
You must call BSH/Bosch to receive a Return Authorization (RA) Number no later than thirty (30) days after receipt of the order. Merchandise must be unopened in its original packaging, undamaged, and unused. You will be assessed a twenty-five percent (25%) restocking and handling charge for each returned item (based on the BSH/Bosch list price of the Merchandise). Credit will be issued approximately three (3) days after BSH/Bosch has reviewed and approved of the return (credit may not show up on your credit card statement for 1-2 billing cycles). BSH/Bosch will not accept the return of electrical parts and components.
Bosch Customer Support: 1-800-944-2904