If you have a smart home appliance that's paired with the Home Connect app, you can take advantage of our exclusive remote diagnostics service. It's able to quickly resolve minor issues from afar or pre-diagnose a problem so the Bosch technician can bring the required spare parts to your repair visit.
Reach out to customer service at 02-495-2424
Our team is available at the following times:
For our customer service team to support you best, please do the following before calling:
Pro tip: To find the E-number of a paired product, go to "Product details" in the Home Connect app. There you can also check if your product is compatible with remote diagnostics.